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Have a Question?

FAQ

We are here to help you 7 days a week and respond within 24 hours. Plus, you can find most answers to your questions right on this page.

We commit to providing you with the most exquisite material available.
Our world-class tanneries produce solely the highest quality materials
to make sure they will be easy for you to maintain.

We have designs for everyone. Whether your style is more formal or casual, our team has been through blood, sweat, and tears to provide a design most suitable for you. Feel free to reach out to our support team through our contact page to find out more.


Every single person is unique. Therefore, your feet are unique as well. It all depends on the width, length, arch, join and instep. Please refer to the size guide that we have provided to see what is the proper size for you.

Anything wrong with the shoes? Don’t worry, we will refund your money for any
products with major defects caused by human error doing the
production!. But, we don’t provide money back guarantee for our sample or sale products.

Yes, we do provide 1 year warranty. We will do repair service if the outsole wears out in less than a year (which 99% never happens). But, please note that we don’t provide money back guarantee for our sample or sale products.

Yes! We offer express worldwide shipping. Please note that we are not responsible for any tax and duties. Domestic shipping is also provided with no extra charge.

We are based in Jakarta, Indonesia and our Workshop is in Bandung, Indonesia.

We currently only do business via website, that’s the reason why we are able to provide you competitive price.

We commit to provide you shoes that keep you on top of your game. Hence, we want to make sure that everything is up to our standard for our actual products. So, there is a chance that you will get a pair of shoes with a lot of imperfection from the natural leather. But, worry not as we still source our leather from world-class tannery, and you will get up to 40% discounts.

Yes, you will still get free delivery and polishing service for domestic, and discounted shipping fee for worldwide shipping.

You purchase our product directly from us through our website without any retail price. Though, we provide affiliate program, but we still control the price.

You can register to be our affiliate program by signing up during our sample sale that will commence soon. And you will get commission based on amount of people buy our products through your links that you share.

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